My wife and recently returned from the 2 week "Pur...

My wife and recently returned from the 2 week "Pure New Zealand" adventure with O.A.T. It was our first trip with them. I have nothing but great things to say about the entire experience. The reservation process was easy and their customer service reps were very knowledge and helpful. The pre-trip materials had everything you needed and the trip, as a whole, exceeded our expectations. Our trip leader, Darcy, was amazing and we were fortunate that we had 14 other people that got along pretty well. The itinerary was exactly what was promised and in addition, there several things that we did that were recommended in our free time that added so much (a walk through a glow worm dell, sharing a beer with locals, a visit to Pancake Rocks, a walk through a red wood forest and bonfire on the beach in Hokitika--just to name a few). The hotels were comfortable and in central locations. O.A.T. also came through while we were on the trip. A woman on our trip accidentally fell while walking back to the bus in probably the remotest area we traveled to. Our leader and O.A.T. arranged for a helicopter to airlift her to the nearest hospital. (It pays to buy trip insurance-either theirs or some other). Fortunately she was fine and rejoined our group withing 48 hours. I would definitely recommend O.A.T. for your comprehensive small travel experience . In fact we are booked on their "Voyage to Istria: Italy, Croatia and Slovenia" next March.