Christi Herschberger

Review of Eastland Suites Hotel & Confer...

Everything was great minus the check in. After a ...

Everything was great minus the check in. After a long trip I arrived later than planned (about 9pm) and got my room keys, unloaded my car (I dont travel light lol) and went in to find I had been put in a tiny single room with 2 double beds and no kitchen when I had booked a king suite with full kitchen. I called down and luckily they had one more left so I had to load all my stuff back in the car, drive over to the lobby again and then unload everything all over again once I got the new keys. Minus this annoying inconvenience (no idea why I was downgraded in the first place) it was a fine stay though