Sharon Fellows

Review of D.F Murphy Insurance-Marlboro,...

These agents are AMAZING. A family health crisis c...

These agents are AMAZING. A family health crisis caused us to let our insurance payment slip through the cracks, and our vehicle registrations were revoked (with a zero-day notice from the RMV). I called the agency as soon as I got the notice (which was also the day the revocation went into effect), ONE HOUR before closing, and Chris and Bethania bent over backwards (on the phone with the underwriter! e-documents for me to sign! phone payment via conference call with the underwriter!) to get our policy re-instated all before 5:00.

If they hadn't JUMPED to get our problem solved the moment I called, it would have meant grounded vehicles, and having to miss work in order to go in person to the RMV (and in a borrowed car, obviously!). They really saved us a huge hassle (and I should add, they didn't give any lectures about making payments on time, they simply fixed the problem because I called and asked for help, no questions asked). If I could give them 10 stars, I would.

We've been with Murphy for several years and have multiple vehicles and properties insured through them. We've never had any issues with billing or claims so we've always been happy with them. But this is the first time we faced a minor crisis, and they pulled through like champs. Thank you, Murphy Insurance!!!