Doesn't break any speed records. Even with an appo...

Doesn't break any speed records. Even with an appointment, vehicle will sit waiting to go in, sit on the lift and then sit 30 min in the parking lot before they bring you the keys. No one in the entire service department has any sense of urgency whatsoever. Had an appointment and still took nearly two hours for a simple oil change. For a premium price, I would expect premium service. Wasn't the case here.