Shiv Sharma

Review of ITC Maurya Sheraton & towers H...

As kids our parents used to take us to the Pavilio...

As kids our parents used to take us to the Pavilion for the meals and were always fascinated with idea of staying here. The wish came true and the entire staff at the hotel did not leave any stone unturned to ensure that we have a memorable experience.

Special mention to Sidhartha Arya for a seamless check in process and handling our queries and all the last moment requests. Mr. Sandeep at the Towers Lounge for all the gracious hospitality and making sure that everyone in our family is looked after. The Breakfast at the Pavalion is to die for, it s lavish and wide variety of food to choose from. The F&B manager Mr. Lucky took good care of us and even went out of the way to get things which were not part of the spread.

We really loved the tea mugs in our room and wanted to buy them from the Souvenir shop, unfortunately the shop ran out of the stock. Miss Kanwaljeet made sure that we don t return home disappointed and managed to procure the same for us.

I would say it was an epitome of hospitality.

Thank you so much!!