Terrible experience

Terrible experience
Specific place for drinks, nothing appropriate to eat.
For the New Year's Eve dinner, where the cutlery was priced at 199 (without open bar), the following happened:
PROTOCOL: Our area (a small dance floor of a basement floor) was formed by "camping type" tables. Diners were served indiscriminately. They took up to ten minutes to complete the table (and there were only 8 of us). The damage to the first guests already served. It was repeated constantly, only the time varied: sometimes a lot, sometimes not so much.
QUANTITY: They forgot that we were going to dinner, and not a tasting.
INCOMPLETE LETTER: Entrance champagne and white wine if there was. The red wine was not offered, the muscat thought it fell by luck.
After the end of dinner, and before the grapes, they forgot to offer Christmas coffees and sweets (both were offered in the menu).
And what is worse, an end of the year without a cotillion. From my table of 8 people there were three gentlemen who ran out of their long-awaited cotillion (the subscriber was one of them) ... anyway.
Happy 2016

Shameful ......