We found Legacy through their impressive Houzz and...

We found Legacy through their impressive Houzz and Google reviews after we d had a disappointing experience with another architectural designer, who made us consider giving up on our dream home.

We showed Gary our previous set of plans, that had already been approved by the city, and within moments Gary found an issue that would have made half of our garage unusable. He took time and we discussed a ton of moderate changes and fantastic advice, before he even quoted what they would do the work for. We finally were getting the feedback and real-world expertise we needed! Gary spent more time with us in that first meeting than our first designer did the whole time we worked with him. Then, Gary handed us off to a team member of his named Brent who was just as impressive.

Brent is easy to get a hold of, quick to get back to us with updates, VERY detail oriented, and obviously passionate about what he does. When we asked for a change or update, he either did it quickly, or followed up with us when he needed more information. We re not builders or designers, just people who had a pretty good idea what they wanted, but Brent never ignored our ignorant questions. He never was sarcastic or frustrated when we had questions others may have felt were nit-picky. He never tried to rush us or tell us we were using too much time. You can just tell how much he cared. The fantastic suggestions he made and how patient he was with us make us feel he would act the exact same designing this house for his best friend.

He was always going above and beyond.

He added extra details, just to make us comfortable. One example: we d already decided on our kitchen design and didn t know if it would fit in the space we had. The first designer we worked with added cabinets very grudgingly and generically; never with much detail, just saying we could work it out with the carpenter later, assuring us it would look fine in the end. Brent took the opposite approach. He outlined the cabinet sizes to make sure everything lined up the way we wanted. He didn t have to do that, and we found we needed to move two doorways/openings. If we wouldn t have used Legacy, our kitchen wouldn t have fit!

Brent jumped into a discussion we were having with our city about the building envelope without being asked, making sure he could notate the plans the way they wanted to make sure they were approved. He added so many little custom details that our builder agreed he didn t have to, but we re so glad he did because so many of those little details won t be forgotten in the chaos of construction. The plans are so much clearer, cleaner, and better now. We feel SO much more confident it will be built the way we want. If we d built the house with the plans we had before Legacy, we d be kicking ourselves for decades. The experience was night and day!

We are unreservedly ecstatic about our new finished floor plans.
The fact that you ll pay the same or less for Legacy s expertise as other much less helpful firms is flat-out amazing. They were such a great find and made the difference between us deciding, officially to build our dream custom home. We ll be singing their praises for years.