you sell equipment for more than 3000 euros, then ...

you sell equipment for more than 3000 euros, then the cartridge is empty, the cartridge turns out to be incorrect during installation, you ask for help and what do they do, they cancel the cooperation, because they do not allow themselves to be ordered, we are a very large company sit with their hands in their hair and what does Plus and Mr Bart-Jan do they stick their heads in the sand and do not react to anything anymore.
I demand a good working printer from them, that's not so much to ask !!