I used to frequent McFaddens pretty frequently, pa...

I used to frequent McFaddens pretty frequently, particularly as a go-to place for a good meal at a reasonable price before a hockey game. I went there last evening though and this was definitely my final trip there. Just awful experience. My party was seated within 5 minutes - so far so good. Our server was pleasant and tried to be attentive. However, she was spread across at least twice as many tables as a single server can reasonably cover, so her ability to check in with us was hampered. I don't fault her for any of the adverse experience though. The management there should be completely scrapped. it took an hour for our food to arrive and each person in my party had a very simple meal that should have taken at most 10 minutes to make. The server confirmed that they had only 1 cook working and he was covering the entire restaurant. The establishment was filled at every table, so obviously this was horrible planning on the management's part. When the food finally arrived, it was not what I had come to expect. I and one of my party ordered our old favorite - the fish and chips. The price had come up about $3/plate on this meal, but hey, whatever. However, when it was delivered we had half of the fish pieces over before and less than 1/4 of the fries. The coleslaw was horrible, too - and that used to be my favorite part. The portions used to be too big but this was an insane swing in the opposite direction to couple with a significant price hike. $16.99 for a kid-sized meal from McDonalds. The fish was also undercooked. The 3rd member of my party ordered a chicken club. It came out with this 1/4 inch thick triangle of chicken jerky that he literally had to take the bun off in order to find. The bun was 2 inches thick in total. Suffice it to say he got bread with a hint of chicken flavoring. Because of how horribly inefficient the service was, at this point we have 15 minutes until our hockey game started. We alerted the server to our concerns when going to pay the bill. She immediately engaged the manager, but after 10 minutes we had to flag her down to find out what was going on - we still hadn't received a receipt to sign. She server informed us that the manager decided not to charge us but should have been by. He never appeared. Upon departing we found him hanging out on the back patio bar area, chatting and laughing with people that were obviously his friends. I haven't had such a poor experience at any restaurant in recent memory. Stay away from this place - it used to be pretty decent but has completely fallen apart. While waiting for our food we observed much the same with other patrons - very unhappy faces and a few groups that just walked out in disgust without having gotten food served.