I have been a Marriott bonvoy member for years now...

I have been a Marriott bonvoy member for years now and I usually stay at a Le Meridien... however, my experiences in India are far from what I expected. Yes, the property is nice. The staff are nice however, if English is supposedly the first language of India, I would expect better communication skills when wanting to simply order a coffee or tea. We came down for breakfast at 6:55am when breakfast is supposedly starting at 6:30 and food was not out and or ready....
The concierge was on his personal cell phone the entire time and couldn t help with our questions and taxi order, we opted for Uber instead since there was simply no proper conversation. For a hotel, you serve tourists. You should be able to speak and converse properly if you work in certain departments. I cannot say I would recommend this place.
I hope to see improvement. I give this rating a 3 star because my room was clean.