I recently purchased an alarm system from their we...

I recently purchased an alarm system from their website. The product arrived on time, and the installation process was fairly straightforward. The system works well and provides peace of mind. However, I found the customer service to be a bit lacking. I had a few questions and concerns, but it took a while to get a response. The website could also benefit from a more user-friendly interface and better organization of information. Overall, the product is reliable, but there is room for improvement in terms of customer service and website experience.