I recently used the services of this insurance com...

I recently used the services of this insurance company and found their customer service to be quite decent. The staff was helpful and seemed knowledgeable about their products. However, I did encounter a delay in getting a response to my queries, which was a bit frustrating. The website was user-friendly and provided some useful information, but I found it lacking in certain details that I had to follow up on separately. In terms of pricing, they were competitive, but I felt that the coverage options were fairly standard and didn't offer much customization. Overall, my experience was average. I received the necessary assistance, but there were some areas that could be improved upon for a better customer experience.