Kelly Bhopale

Review of Baikal, Inc

I found Baikal while I was doing a research on pla...

I found Baikal while I was doing a research on places located in NY where I could get some handbag samples done. I looked through reviews and through their website, watched some YouTube videos about them and made the phone call. My first appointment was with Nicole. She was extremely helpful in giving me a lot of information, especially for someone like me coming new into the handbag design business. Along the next few months I met the rest of the team, Mayang, the owner Josef and the artisans. They helped me throughout the entire process, from making the patterns, choosing the leather, sourcing for materials, and the completion of my first handbag line production. Their work is incredible! Since launching my company this past December, I have been receiving uncountable compliments on how well done and luxurious the bags are. The craftsmanship is of extremely high quality and they make the process easy. They are very responsive to all your questions and very flexible in accommodating your needs. I had tears in my eyes when I saw my dream become reality on the hands of the artisans at Baikal. I also had the opportunity to spend some time at the factory while my bags were produced and could follow all the work involved and document it with a video which is available on my website and on YouTube. I thank all the team for the amazing job and Josef for the warm welcoming all the times I stoped by to check on the progress. If you are looking for high quality work and professionalism, Baikal for certainty is the place.