Bill Vala Review of Resortia, LLC
iews
iews
Bill Vala
in the last week
My family and I have been to Steamboat many times over the years and have typically stayed at hotels and condos. We thought we would try rental a home this time. The condos and hotels have shuttles about every 15 min so I asked about how we would get from the house to the store, restaurants, ski hill, etc. Jake told me there was a private shuttle that could take us where we needed to go. Not true. The private shuttle is not a private shuttle - it's a direct bill account with Go Alpine that only allows for 1 round trip from the home to Gondola Square a day. Needless to say this was a unwelcome surprise. I reached out to the owner of Steamboat RBO Grey and he did not call me back. I spoke with Jake and he said it was his mistake - he wasn't aware it would only take us on 1 round trip. He offered nothing else thus my 1 star review. We will now be paying 4$ per person plus 2$ / mile. Not a huge deal but it will add up.
The home is nice but it is not without issues. See posted photo of broken front steps. My wife and youngest son fell walking out of the home this morning. Not a good experience thus far. Get all the information before you book a RBO.
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