Amanda Godfrey

Review of Enterprise Library

The library itself is nice but I have had less tha...

The library itself is nice but I have had less than decent encounters with staff. The first encounter I had, I was witness to a staff member being more than frustrated and rude towards an individual with hearing difficulties. He had little to no patience for the individual and created such an uncomfortable environment nearby, I felt no other choice to step in and help. The second encounter I has was with a staff member who asked me to unplug an extension cord in an unnecessarily abrasive way. I had no issue unplugging the cord but the communication from the the staff member was unnecessarily rude. I am a very cooperative and understanding person and their attitude was very unprofessional and not needed.