Dean Bruno

Review of Ocean Club Hotel

Worst customer service possible at the front de...

Worst customer service possible at the front desk. Lost my license in the pool area before check in ! When the room was ready staff would not let me check in ! Told them I'm in the system and staying many times! Even had a picture of my license on my phone still wouldn't except it...still charged my debit card for the stay and left with my kids!!! The worst!!