Richard Smith

Review of AutoNation Dodge, Katy, Texas

A little back story: I bought my 2014 Ram 2500 fro...

A little back story: I bought my 2014 Ram 2500 from Tomball Dodge on 249 (less than 5 miles from my home). They have hands down the worst service department I have ever seen or even heard of. When I needed to get my truck worked on I would dread calling them or going by due to the complete lack of competence by the staff.

I took a chance and drove 30 miles out of my way to try to get better service and it was completely worth it Steve (my service tech) was extremely knowledgeable and friendly. he had my truck looked at with minutes and when they couldn't get it right they put me in a rental and had me back in my truck the very next day. This was the first time I have ever left a Dodge/Ram service center happy.

It was truly 5 star service and attention to my needs. I will always make the 30 mile drive for the quality service and workmanship.