Warm and Kindhearted

Warm and Kindhearted

I walked in feeling defeated because I was unable to pay my bill. I was quickly greeted by the staff and introduced to Keith who assisted me with step-by-step instructions on how to apply and receive assistance. Keith was kind and warmhearted and I quickly felt like he understood my concerns and urgency in getting assistance. I left his office with the help and assistance I needed. Thanks, Keith we need more people in this world like you willing to take the extra steps in assisting those in need.