The experience with Rackless, inc. was overall ave...

The experience with Rackless, inc. was overall average. The customer service was prompt and helpful, but the product quality could have been better. I expected more from a company that claims to be the best in the industry. The website was user-friendly and easy to navigate. However, the shipping process took longer than expected, which was quite disappointing. In conclusion, Rackless, inc. has room for improvement.