I had a bad experience here and I would not recomm...

I had a bad experience here and I would not recommend people to come here for their glasses. They charged much higher than other stores. And their service is terrible. I have VSP insurance which covers the $155 frame fee but told only could choose from two small boxes full of dust. She told me only these two boxes are less and equal to $155. Then for the lens, they sell kinds of features and charge me kinds of fees. I don't want to add these features, but they reject and say the glass won't work without these extra features. Actually, my insurance could cover all for good lenses. As the result, I have to pay these extra fees.

Then I got a pair of glasses two weeks later, but suddenly the lens drop off and the frame was broken after two weeks. I want to replace it with a different frame and would like to pay the difference since the quality of the frame is not good. But was told that I have to choose the same size and same model as the broken one. I would like to ask the store manager. But the employee told me that the manager is not working that day and I cannot find her. Then I asked her the name of the manager and found the name card at the front desk of the store. I tried to call the number of the manager but found the manager is in the store who is standing very close to us in the store.

I will never go to this store and not recommend people to go there.