Justin K

Review of AutoNation Dodge, Katy, Texas

This is the first dealer that actually gave us a h...

This is the first dealer that actually gave us a higher price than was on the ticket. No negotiation what so ever; this is exemplified by one of the finance managers, who had the audacity to be stubborn and offer his hand to implicitly say thanks for wasting time at the dealer. Their charisma is unbelievable, making you believe that they will take good care of you and all that wonderful stuff. Do not buy into it. They kept turning away when asked about the interest rate we could qualify for and only repeated that they were gone take good care of us. Alas, they give us the interest rate and a non-negotiable price at the end. They did not even ask us first what we wanted the drive-out price to be. A horrible waste of three hours; really, I wonder how they have business.