The pies are still worth walking 5 avenue blocks f...

The pies are still worth walking 5 avenue blocks for, but the service has been going downhill for years.

Today I ordered a piece of pie, baked oatmeal and two lattes to stay. Observations:

* The staff briskly took my order, no warmth, just get it done attitude. Didn't offer whipped cream (like they used to).
* Unfortunately I've caught the barista pouring my latte in a paper cup too late. But at least they silently honoured my request to use a mug for the second one.
* No heads up that the oatmeal had to be warmed. I had to ask what happened to it as I was confused. They didn't ask whether I wanted it heated when they took the order.
* No smiles, no body language appreciation. I get that that's how some shops run their presence, but that's a big departure from what it used to be.

All of them are small things, but I used to come here for the pies, the coffee _and_ the service. From today, I may still occasionally come here but now despite the service.