first of all, their phone message says business ho...

first of all, their phone message says business hours are 8 am to 6 pm yet their real hours are 9-5. Sloppy! Then when I called to try and set up service they dropped my call 3 Times.The wait times when you call back are inaccurate and they actually charge extra money for same day service, otherwise one is expected to go, in my case, all weekend without water and sewer.. We should expect more from our public utilities!!!