Henk Luinseel

Review of Comfort Home Hotel Bilan

MY LUMBERYARD IS CLEANER THAN THIS HOTEL!!!

MY LUMBERYARD IS CLEANER THAN THIS HOTEL!!!
The badroom was not clean and there was a pile of dust > 1 cm thick on the heating-radiators. 'we know, but we cannot clean it' was the front-desk reaction. Well, what was I was suprised...: when I visit a 1365 SEK = about 160 euro's per night hotel I expect it to be basicly clean!
(mind you, I was there in the summertime. But when the radiators are heating up... the dust will get in the air-it will get smelly and most people cannot stand it and start sneasing.)
Second: like in all Clarion hotels the internet encription is uselessly difficult: you need to be a professor to understand it (and a new 20 digits code is supplied every day. Scandic and Best Western have a better login-system)

As long as this problem is not solved - this hotel is a NO-GO area!