We stayed at Hilton Garden Inn and walked across t...

We stayed at Hilton Garden Inn and walked across the parking lot, to grab a quick sandwich "to go" before we headed out to an event. We ordered ... then waited and waited some more. This was a "to go" order for a sandwich & a salad, simple. I asked two different girls about our order & both responded it was coming out any minute. Finally I asked "Buddy" the manager AND told him it had been close to 20 minutes & we really needed to go. He simply asked my name & went to the kitchen ... the sandwich arrived shortly and I paid 23 minutes after ordering. No apology or any expression of concern for me at all. I was not happy about this at all, much to long to wait for a to go order. Now, on another note, after I bit into the Turkey Avacado Panino while I sat in my car, I realized I was eating the best sandwich I've had in recent memory!!! The food is so memorable, but you'd better just dine-in and have some time. Enjoy!