Horrible Company. I have been trying to get a refu...

Horrible Company. I have been trying to get a refund for a Steamboat Springs rental scheduled for May of 2020. Covid hit and I cancelled the reservation because the scheduled wedding could not take place in town.
VRBO refunded me their fee but this bunch still won't refund the remainder of the deposit. I have given them plenty of time. I have been patient. They do not return phone calls or text messages. This is ridiculous!! Please stay away from this group. I wish I had never have gotten involved with Resortia and Grey Schumacher. I wish nothing more than for them to go out of business.