Emily Hilberg

Review of Mckinnon Taxis

This company is despicable. My sister and I had to...

This company is despicable. My sister and I had to get to Oakland airport ASAP, the driver was honked at multiple times for crossing into other lanes in front of other drivers. We were approaching the airport and the driver braked VERY hard and suddenly, my seatbelt did not lock causing my knees to collide with the center console. My sister sitting behind the passenger seat hit HER FACE on the tablet strapped to the head rest. After the initial shock and me checking that my sister hadn't broken her nose the driver began to laugh. In WHAT WORLD is that ok? My sister and I are in pain and scared from what could have been a very bad accident and you are LAUGHING??? My sister and I got home and she is has begun to experience side effects of the head trauma, to the point where she went to her PCP. She has a severe concussion and shouldn't even have flown after that. I tried calling the number given but was hung up. $65, two badly bruised kneecaps, and a concussed sister later we are home. STICK TO LYFT & UBER, DO NOT GIVE YOUR MONEY TO THIS COMPANY.