Robert Tatum

Review of MyLoanCare

It takes at least 10 minutes to get a carbon based...

It takes at least 10 minutes to get a carbon based life form on the phone and usually requires a follow up because a change or request was not performed properly by the CS rep.
Even through the website, the request for help takes a week before you get a response.
Too much time and effort on my part to accomplish something that seems very easy on their part.