Eric Barrios Review of Lulu's Bakery
This is the closet bakery in the area and only loc...
This is the closet bakery in the area and only locals really go. You won't catch people going out of there way to get there. It's a good place for the elderly as nothing they sell is new or different. Theyre flavors are mediocre and you'll quickly forget whatever you ate. They're constantly changing the people that work there so not many people that work behind the counter are knowledgeable about anything. I've gone there for years only because they were so close and up untill today I might never go back. Like I previously said, they're close and just to get my kids a cookie or something small I'll go there instead of a better bakery.
I bought a cake that I normally buy (fruit tart). The cake is nothing amazing but it's one of the better ones they have. When I took it out, I cut three pieces and the 3 people that tried said the fruit tasted old. I tried my wife's and sure enough I had the same reaction. This has never happened so I went to return it the next day. Instead of an apology from the chef, Baker, owner or whatever he was he acted as if I was wrong. I get it, no one wants to admit they're wrong. I didn't need his attitude especially since he's not a renowned worldly famous master Baker. Instead he made sure to come to me, show me the cake as if he tried it and when I told him to try the old fruit he ignored me . He then reluctantly gave me store credit and didn't say another word. I even thanked him to defuse the situation a little and instead ignored me. Maybe that's why so employees leave? Listen the store was on TV for a show I can't remember (wasn't that big) so maybe that's why he thinks whatever he puts on a plate is amazing? Whatever the reason, good customer service goes a long way. If you've read up to this part then search for another bakery further out.
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