I am only giving it one star because I have to so ...

I am only giving it one star because I have to so that I can write a review!
I waited to write this so I could calm down..
I called ahead my order and had repeated it three times to the person on the phone. Got in drive thru to pic it up and it was taking forever so I decided to go inside since they were so busy and just grab my order & go.
So I waited patiently till one of the waitress walked by and told her I was here to pick up my order I called in 15 min prior.. she actually said sure we will get to that when we have time!!! I was like wow!
When I finally got up to the counter I told the cashier I called in my order so she got my order and she did not charge me enough so I repeated my order to her and the previous girl (Rhonni the so called manager) and owners supposedly daughter.. turned around and yelled at me in front of everyone saying that I only ordered 1 and I said I repeated it to you three times!! She called me a liar again!
I asked the cashier if I could just have my money back because one of my sandwiches would be cold at this point and I did not like the way I was being treated..
the Manager (Rhonni) came over and told me well you don t get your bagels then!! That s not how it works I just chuckled in disbelief and said I don t want my bagels!!! I want my money back! She said that s not fair to us.. at this point I could not believe a person could treat a customer so bad for just coming in to pick up a called in order!!
I am a local and I will never step a foot in that establishment again and either will my family & friends. I also will share my story with anyone that asks me for recommendations!
So not only are they slower than a snail! The so called manager has got No common sense on how to manager a restaurant.