I agree with Samantha and others. You need to look...

I agree with Samantha and others. You need to look at your bills. Make sure you check the prices with the ones posted on their website. You will surely save/reduce your bills. You have to talk to them and sometime argue so that they honor their posted prices and offers. In yesterday's service visit my wife went to pickup the car and paid extra (she doesn't want to argue with the service adviser who wasn't honoring the online offer). You have to be lucky to get good service adviser too, like Kimberly. Not all give their best.