Tongtong Wu

Review of Mac&lo hospitality management ...

The experience with this hospitality management an...

The experience with this hospitality management and consulting company was average. The website macandlo.com was user-friendly and easy to navigate, providing detailed information about their services. However, I found their communication to be lacking. I sent an inquiry through their contact form but did not receive a response for almost a week. When they finally replied, the response was generic and did not directly answer my questions. Additionally, their social media presence seemed minimal, with infrequent updates and limited engagement with followers. On a positive note, the company's portfolio showcased some impressive past projects and their expertise in the industry was evident. Overall, while they have potential, there are areas that need improvement in terms of responsiveness and client engagement.