I recently purchased a ventilation system from thi...

I recently purchased a ventilation system from this company. While the product itself is of good quality and functions as described, I encountered some difficulty with the customer service. The response time for my inquiries was longer than expected, and I felt that the communication could have been clearer. Additionally, the installation process was not as smooth as I had hoped, and I encountered a few issues that required extra effort to resolve. Overall, the product works well, but the overall experience was average due to the customer service and installation issues. I hope the company can improve in these areas to provide a better experience for future customers.