I have been in the village for a long time but I h...

I have been in the village for a long time but I have never seen such poor service in a hospital where there is no reception.
I'm sorry but it's hardly an insult you let your patient get in the block when you come back we tell you go to level 0 once there nobody at the reception the nurses gathered in a dining room and the I pause his question the door between open they do not even bother to introduce themselves and guide me their answer is "she has not yet arrived" in more I go down to level-2 Where I had left it before qu 'she doesn't get stuck and the answer is "surely she is not awake yet"
Where is the guarantee ??
Surely she is not yet awake the joke no one is able to tell me your patient and in such or such department for such and such thing not just "patient" without more