My experience was good until it wasn t. I emailed ...

My experience was good until it wasn t. I emailed them on June 6th and was responded to promptly by Casey on June 7th. After some discussing the following Monday (8th) about possible extreme cost we said we would still like to do a quote. I sent her all of the information that evening and we went back and forth over measurements multiple times. She got back to me the following evening on the 9th and asked me for another measurement, i asked for clarification. It took two days for a response (11th) to which I responded promptly with the measurement. That was the last time I heard anything, that was 9 days ago. I sent a follow-up asking about any progress on June 16th and received no reply. I sent another follow-up yesterday (19th) to no reply. I even tried to call the shop but nobody picks up the phones. At this point I just have to assume they ve decided they don t want my business. Which is very annoying as I m trying to finish my kitchen and I have now wasted 2 weeks dealing with this company and I can t even get a response.