Q

Quinn

3 years ago

Mixed experience. The childcare & camps are FANTAS...

Mixed experience. The childcare & camps are FANTASTIC and my kids have gone for almost 10 years. However, my experience as an adult member for fitness has been pretty poor over several years. The pool is often visibly dirty- particles in the water, cloudy, and on some occasions, floating biological matter. When I brought this to staff attention they shrugged and said, "Yeah, it's gross sometimes." The men's locker room was often the same. At other times, the sheer amount of chemicals and smell from the pool caused me to having breathing issues on the track and serious skin irritation. I think the pool is overcrowded and the pumps simply can't handle the volume. At another Y I went to in CT they had pool break times for 1-2 hours during the day to let the filters catch up/ do spot cleaning, which alleviated such problems. Groups on the track walking 3 abreast or stopping to chat can also be an issue, and the staff do absolutely no monitoring.

It can also be VERY difficult to get in touch with admin/billing staff regarding registration and issues.

Overall, camp good, facilities marginal.

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