T

Tim Riester

4 years ago

I was incredibly shocked and terribly disappointed...

I was incredibly shocked and terribly disappointed to have such a miserable Thanksgiving dining experience at Kitchen 1540. I made the mistake of assuming L'Auberge would offer a fine dining experience in its restaurant. Instead, my family discovered a food and beverage experience far inferior. Everything about it was poorly executed, as if the organization is lacking a professional restaurant manager.

The Restaurant made us wait 35 minutes to be seated for our 4pm reservation. We waited again twice as long after ordering to receive our meal. We had to ask for bread and butter to be brought to our table. And, the glass gas lamp center pieces on every table looked like they hadn't been cleaned in a month.

If the food had tasted spectacular, some of these problems would have been tolerable, however the Holiday menu only featured four options that should have been better tasting and more quickly prepared. If the Hotel is as poorly managed as this restaurant, it's future is doomed!

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