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As a customer, I recently had an average experienc...

As a customer, I recently had an average experience with this company. While their website was easy to navigate, I found that the overall service provided by Samgroup was not exceptional. I initially contacted them for their services listed on the website, but I was disappointed with the lack of response to my inquiry. It took several follow-ups to receive a reply, which resulted in a delay in the assistance I needed. When I finally got a response, the company's representative was helpful but did not go above and beyond to address my concerns. The overall communication and customer service experience could have been better. However, once the service was delivered, it was satisfactory. In conclusion, Samgroup may need to improve their responsiveness and customer service to provide a more pleasant experience to their customers.

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