I recently used the services of this company for s...

I recently used the services of this company for some home improvement projects. The website was easy to navigate, and they had a good range of products to choose from. However, I found the customer service to be lacking. It took longer than expected to get a response to my inquiries, and the staff seemed a bit disorganized. The quality of the products I received was average, nothing exceptional. I was hoping for a more personalized and attentive service, but it felt like just another transaction for them. Overall, it was an okay experience, but I wouldn't rave about it to friends.