Peter Kaas

Review of Micro encoder

I recently purchased a rotary encoder from this co...

I recently purchased a rotary encoder from this company's website, hoping for a smooth transaction and a quality product. The ordering process was straightforward, and the website was easy to navigate. The item arrived on schedule, but unfortunately, there was a small defect in the product. The customer service was responsive and offered a resolution promptly, which was appreciated. However, I was a bit disappointed with the initial quality issue. Overall, the experience was average. The website functionality and customer service were commendable, but the product quality could have been better. I hope this feedback helps the company improve and provide better products in the future.