since 13h39 i'm waiting ... just scandalous!

since 13h39 i'm waiting ... just scandalous!
I wait for a mail left supposedly on 08.08
still nothing ... no arch no I will have to look for this print with brignoles
we are the 29.08, my trip to brignoles cost me money, time ... for nothing
the person in charge of my file was on vacation and it is impossible for me to get just an acknowledgment of receipt of a letter, it s really fucked up!