Roberto Sanfilippo

Review of Azienda Ospedaliera Istituto O...

After four days of limping, probably underestimati...

After four days of limping, probably underestimating the problem, I decide to go to the emergency room to let me have a look.
On acceptance they assigned me the white code, I wasn't very careful, but I'm not a doctor. In any case, as is right, I chose to go and I resigned myself to wait. After 4h30 'of waiting I see a girl in front of me ALSO IN WHITE CODE, arrived a little less than an hour, that after having heard my complaints on the phone for long waits she gets up returning to acceptance crying, saying that makes her bad arm. Result, after less than 5 minutes they called and visited it. I regret not being able to cry on command, but I do not find it correct nor professional towards other people who are there for a reason and certainly not for fun and who remain seated in their place waiting for their turn. EPILOGUE: after I saw the scene I went to ask how much was missing in my turn and the clerk, almost laughing, tells me "not less than two hours". I wanted to cry and pretend an illness but I preferred to leave.