I recently used an online platform for my work, an...

I recently used an online platform for my work, and although I had a good experience overall, I found a few points of improvement. The user interface was intuitive, but there were some minor glitches that needed fixing. Customer support was responsive and helpful, but sometimes took a while to get back to me. It would be great if they could speed up the response time. Overall, it's a decent platform, just needs a little more polish.