David Hayes

Review of EAS Windows

A lot has been said about how good this company is...

A lot has been said about how good this company is and for the most part we found them very good with there admin side, they have a nice show room with pleasant staff who tell you how over the last 30 years they have built up a good base. But what they don't tell you is they use Sub Contractor's to fit some of there windows and doors.
We had one of the most ill tempered man come to fit our windows and doors, not only did he swear like a trooper, he left mess all over the house and had to be told to clean up, he even climbed in to our shower tray with his work boots on and never cleaned his dirty foot prints up, never mind putting a cover down on it.
I give you this warning if you do pick them make certain you get there proper employees and not there sub contractor, and to finish off this review they have even sent me a letter for payment before they have finished the job, I will not use this company again. This is a follow on to my first review, from the start we were not happy with the way they made the French door. They fitted a metal base under the doors so when the cold weather started it transferred the cold into our living room and this ran onto the carpet. After 5 visits from there men who clearly tried to pull the wool over our eyes, telling us it just needs some mastic on it, this never did any thing to stop cold coming in. So in the end after telling them we were now going to seek legal advice they agreed to fit a new one, this time the bottom of the door sills were made of UPVC and this has done the job they should have done in the first place. We did have them back to price some new windows but they were never going to get the job, we gave it to a local man who was very nice, cheaper and put covers down were he worked. I would never tell anybody to use this company. Waste of time and money.