Andrew Fernandes

Review of Mortgage One Solution, Inc.

In all my years of real estate transactions I've n...

In all my years of real estate transactions I've never seen a more incompetent and unprofessional lender.

Practically the same experience as Ruben, another reviewer, where we gave the buyer numerous extensions because of this lender. I don't understand how they're still in business given the complete lack of communication and incompetence. Everything that could go wrong, went wrong with this lender.

First they were late to get an appraisal, first extension, then they requested well/septic inspections, another extension, then they needed to request IRS transcripts for the buyer, another extension, then they still didn't have their act together for final closing, another extension.

How is it they didn't know they needed all of this in the beginning?

There were 2 other extensions I'm leaving out because they had to do with the buyers credit and finances, but they're pre-approval process should have caught all of those red flags in the beginning.

All in all a 30 day closing took almost 70 days!

Even at closing the lender screwed up the sales price causing a huge headache where the settlement company had to redo the numbers at the last minute!

It's almost as if they were learning how to provide a lending service as they were going along, because they were so disorganized.

I highly recommend you use a more professional lender and stay away from Mortgage One Solutions. It's a miracle they're still in business.