L

Li Heng Fong

3 years ago

Stayed with a tour group. The hotel assigned my fa...

Stayed with a tour group. The hotel assigned my family of 3 to a room meant for 2, and assigned the tour leader to a room with 3 beds. Their solution was to add a 3rd bed into the smaller room, which would have left no space to open our luggage.

Thankfully our tour leader offered to change rooms with us, but this is something the hotel should not have messed up, and their suggested solution was inadequate.

The views from the beach and reception lobby are great, and the beds are comfortable.

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