I recently came across a company specializing in i...

I recently came across a company specializing in insurance and planning solutions, and I must say, their website impressed me. It was well-designed and easy to navigate, providing all the necessary information about their services. However, while their overall offerings seemed comprehensive, I found their customer service to be a bit lacking. It took quite some time to get a response to my query, and even then, the assistance was not as personalized as I would have expected. The company's reputation for professionalism seemed to hold true, but I was hoping for a more attentive and efficient customer support experience. Despite these shortcomings, I appreciated the company's commitment to transparency and their informative website. Overall, I would rate my experience with the company as average.