The employees are extremely rude and they are not ...

The employees are extremely rude and they are not willing to work with you no matter what. I lost my job 10 years ago and voluntarily asked them to take the car because I couldn t afford the full payment. I offered half the monthly payment till the loan was paid off.They out right refused and would only take $50 less a month. If I could of afforded that I would of kept the car. So when I moved to TN 2 years later they decided to take me court. Well I couldn t make it back to MI. So they got a settlement with out any input on my part. When I moved back 3 years later I contacted them and again offered a monthly payment that I could afford and they refused to make a settlement and started garnishing my wages instead. Due to not being knowledgeable in my rights in this situation it has caused me to pay Gateway double what my loan was. If you do decide to use them just hope you don t have a situation where you have to choose to pay your car payment or your rent because they will not be willing to work with you on it.