Update: The latest time of arrival has come and go...

Update: The latest time of arrival has come and gone, and there is still no part!

I ordered a part and they shipped the wrong part. I called for a refund and Hannah in the online parts department convinced me to pay more and get the part rushed to me. It has now been longer since I talked to her than it took to get the wrong part, I still do not have the part. When I called; Hannah gave me yet another arrival date and then raised her voice at me, yelling how it's not her fault. Meanwhile I have no part and a broken vehicle that I need on the road. Excuses, lies and accusations are all one gets from this inept parts department.