We have no choice but to use ump due to the fact ...

We have no choice but to use ump due to the fact they built most of the swamp coolers we maintain. That being said most of the time they have items in stock and that helps. I have waited for 24hrs just for a return phone call and that was not good. For the most part not to bad to deal with. I gave a 5 star because they are a smaller business compared to some of the corporation's we deal with and provide jobs and help the local economy.